AI Agent Monthly Support ($100/mo)

INCLUDED IN MONTHLY LICENSE ($100/mo)

Ongoing access, limited maintenance, and minor updates

Chatbot Hosting & Uptime

• 24/7 uptime monitoring

• Access via unique URL or embed code

LLM Usage & Bandwidth

• Up to 10,000 messages/month (fair use)

• Includes OpenAI API costs or similar (GPT-4o or GPT-3.5 tier)

Light Content Updates

• Up to 2 content or intent edits/month (e.g., policy change, updated script)

• One admin user license for accessing chatbot insights

Support & Monitoring

• Email support within 48 hours

• Monthly performance summary (upon request)

OUT OF SCOPE / ADD-ONS

The following are not included, but available as add-ons or custom quotes:

• SMS, WhatsApp, or phone integration

• HIPAA-level compliance setup

• PDF form filling or form generation

• Live human agent integration

• Custom analytics dashboards

• Over 10,000 messages/month