
Intentional design
Everything we do starts with why

A team with a goal
Real people making great products
Initial configuration & deployment of one AI chatbot agent, covering:
Intake session to define purpose, tone, boundaries, and target audience (e.g., veterans, SOAR caseworkers, intake staff)
Identify which workflows the chatbot will assist with:
e.g., VA forms, SOAR steps, intake screening, appointment scheduling, document guidance
Custom prompt structure (system, assistant, user layers)
10–15 reusable intents or workflows
Knowledge base upload (e.g., PDFs, website links, training data)
Hosted access via secure web link or widget (your choice)
Setup of OpenAI or other LLM backend (if not already available)
Basic analytics and testing environment (e.g., feedback capture, handoff tracking)
3 rounds of feedback and refinement
User test by 2–3 veteran or admin stakeholders
Bug fixes and tuning
The following are not included, but available as add-ons or custom quotes:
SMS, WhatsApp, or phone integration
HIPAA-level compliance setup
PDF form filling or form generation
Live human agent integration
Custom analytics dashboards
Over 10,000 messages/month
Estimated completion: 7–10 business days from intake session